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- Making your at home office feel like an at work office
We’ve all been WFH for a little while. Here’s how Becki is making it an office away from the office. There are loads of wonderful blogs flying around about #wfh tips (just like this one from our very own Olivia, here) and we are all very much nailing our new life at home (mostly.) However one thing here at OneFifty that we pride ourselves on is that we, whilst doing the most excellent work, also have fun. That shift to an online workplace, made us realise how many “little moments” we all enjoyed in the office so we’ve been discussing how to make your office a bit more “real” during lockdown. Video call, always If like me you are struggling to see through your fringe, and actually really like wearing joggers to work, this one can be a bit of a toughy, but honestly, a video call over a phone call makes all the difference in these times. A little chat never hurt anyone Sometimes (only sometimes) I interrupt the office, to chat some serious celeb gossip, or laugh at something in the media, or even just to talk about the best water cooler conversation I’ve heard. This can still be done on Slack (or however your company is operating remotely) – we’ve had some absolute crackers on our #random channel and they make it all feel a little more normal. Just checking in For everyone, at some point, during this time, it’s going to feel a bit rubbish, and it shouldn’t just be down to someone’s line manager to check they are okay. Just dropping a Hi, or a link to something they love or will find funny can make all the difference to their day. The message box When you have a normal team meeting, there is always someone gobby saying something at some point (not looking at myself here 👀) and that doesn’t need to stop now. Behold the message box. We aren’t suggesting you heckle your manager whilst they are doing an important update, but when your boss turns up with the most interesting wallpaper you’ve ever seen, be vocal in the message box (you have to see it to believe it here) it can bring a lot of light relief. The coffee break We work at a WeWork, and amongst other perks, the best one (IMHO) is the free barista coffee. We are even starting to miss the 30-minute queue at around 9:30am. However, that doesn’t mean we aren’t partaking. Book a call, invite your office and just hangout. Talk about nothing, and enjoy your coffee just like you would in the office. The fun stuff 99% of the population has done a “virtual pub quiz” recently (us included) but there are lots of other fun things you can do as a team. We’ve had a virtual book club, we have mini food challenges and we’ve even done presentations of our niche knowledge. Find something random and do it as a team. Whilst this time doesn’t have a set end date, we know it will pass. But for now, utilising these tips you can really seize the day and enjoy #wfh even if it’s not really your thing. #wfh #workingfromhome
- What the latest PlayStation launch says about purchase intent
The PS5 has just been announced. Anne-Catherine is going to tell you why you should care. It’s been a little while since you heard from the numbers girl at OneFifty (which we all are, but only yesterday I was called the analyst supremo – an exquisite club to be in). Enough words, as that clearly isn’t my strength… Let some numbers speak. Yesterday, PlayStation revealed the new PS5 via social. And let me tell you, some of these stats will blow your mind. The live event broke 1 million views on Twitch and 2 million on YouTube 4M users joined the Twitter conversation worldwide: That’s a rocking 16M impressions & 7.1M Twitter mentions in a single day – more mentions than we saw for iPhone in the last 30 days 😳 The US and Japan both saw more than 800k mentions of PlayStation5 each In Europe, France and the UK saw the biggest spike in conversation but lagged far behind Japan and the US (c. 200k Twitter mentions What did we find interesting about it? Are consumers hungry? I wouldn’t want to go as far as it’s a sign of an uptake in financial confidence, but a PlayStation is a non-essential good to purchase. Despite the PS5 hype, we still see fewer people talking about shopping for clothes (-60%) or buying electronics and gaming equipment (-46%) on social media compared to earlier in the year (April & May). Fact or fad? Gaming is one category where it’s useful to study hypes vs purchase. We’re yet to see if hype turns into sales but similar analysis shows this is a lead indicator for purchase intent. Let’s see what happens to Amazon’s bestseller list later in the year when the PS5 goes on sale. Are true friends never apart? Appreciate I haven’t completed a full-on research study, but it was notable (across the industries we work with) that some communities just seemed to have disappeared at the beginning of lockdown. I’m sure you’ve noticed that some of these so-called Fitness gurus on Instagram have vanished, while your favourite football club was there to stay. One trait that stands out for the gamer community is its densely connected network. In fact, they are 7-8 times more likely than the average Twitter user to know and follow each other. The most used term in how they describe themselves in bio descriptions is ‘fan’. What you might call just a’ bunch of nerds’ is actually a trait that makes them stick together even when the world is upside down. And yes, to all the women out there: Men expect a PS5 when they can’t even buy us flowers LOL If you’re interested in how we’re currently monitoring consumer confidence and how we track lead purchase intent indicators across different sectors on social, get it touch. #purchaseintent #ps5 #playstation #data #sony
- Getting GIPHY with it
Sarah is a big fan of GIFs and Stickers. This is why you should be too. GIFs have come a long way since their humble beginnings back in 1987 – at one time banished only to the depths of tumblr blogs and Reddit forums, GIFs have made the biggest comeback since Michael Jordan in ‘95. The millennial’s meme format of choice, GIFs are the poster child of effort-free Internet messaging, in which Patrick Stewart facepalming can say more than words ever could – it’s no wonder the Oxford Dictionary named ‘GIF’ their word of the year in 2012. The widespread success of GIFs on social media can be attributed to one website in particular, GIPHY. The forgotten child of social, GIPHY is in fact one of the most visited websites in the world (currently #521), dedicated to finding the perfect animated response to any tweet or Whatsapp. It’s no wonder that it captured the eye of Facebook who purchased the website and its 700m users earlier this year for $400m (although with some scrutiny from the regulators). Contrary to what you may think, GIPHY isn’t all cat GIFs and celebs (although there are plenty of them on there) – in fact, it has some great marketing benefits for brands. We’ve been using GIPHY for some of our clients for a year or so now, and have been excited by some of the results we’ve seen. So, we’ve answered some of the key questions about the platform below. What can brands use GIPHY for? There are 3 key reasons why brands might use GIPHY: Content: Social channels like Twitter and Facebook use GIPHY within their inbuilt keyboards – so if you go to send a tweet and select GIF, this searches GIPHY’s database and finds the perfect one. We’ve done this for our client, Toby Carvery, sharing its huge Yorkies, crispy roasties and slow-cooked meats when people are searching for roast dinner terms. It put their content (and food) in front of 2.1m people in less than a year. 350k views on this delicious roast for Toby Carvery Stickers: You know those cute little GIFs that pop up when you search on Instagram stories? They’re called stickers, and Instagram runs them through GIPHY’s search engine. This means if you upload stickers to your account, both your brand AND consumers can use branded GIFs on their stories. It’s a nice extra touch for your marketing when you’re using the app’s core functionality to add some movement to your branding – we’ve recently seen over 2000 views on an Instagram story sticker we uploaded 7 days ago, and haven’t yet used ourselves. Zopa branded sticker – 250k views in 3 months How many views will I get on GIPHY? Erm – a lot. With no media budget spent promoting GIF use or content using the GIFs, we’ve seen incredible results. For our client Zopa, we’ve had over 3m views on branded content over the course of a 6 month period. That’s a lot of eyeballs with very little investment needed. What else do I need to know? Branding: branded GIFs aren’t really what people are looking for most of the time, so if you want your logo in every GIF, you may not see the results you’re expecting. The key is to ensure that your GIFs are still recognisable as your brand, whether that’s reflecting colour, font or devices, BUT that they’re commonly useable by consumers and your brand alike Verified account: To get your GIFs onto Instagram stories, you’ll need to apply for a branded account and get it verified. GIPHY warn that this can take quite a long time (c. 4 weeks), but in our experience this has happened within a few days of application Stats are lacking: Unfortunately, you’re not going to get the same kind of analysis on your content as you do on Facebook, right now. You get view counts and most popular uploads, but that’s about it You’ll lose hours: Seriously. Hours. So many GIFs to watch. Is if pronounced gif or jif? Sorry, it’s not a debate worth getting into. I’m ready to GIF! What’s next? Get in touch to see how we can get you results on GIPHY… #GIF #GIPHY
- How brands can take advantage of a new Google ad feature – Google Shopping
Dan is going to tell you everything you need to know. Let’s create a scenario. It’s 2021 and you’re planning a trip to Ibiza (why wouldn’t you plan a visit to the party island!?) and you need your usual clothing items and accessories, i.e. a nice pair of sunglasses, vests, socks. Usually, we know what item we intend to purchase and the brand that we want to purchase from. Trainers? Nike, easy! But… What if you wanted to compare an item from a couple of brands first before deciding? You want a floral shirt for day parties, but you want to have a look around first. Does Top Man offer a better price than Zara? Does River Island’s floral patterns match my outfit more than Boohoo? This is what Google Shopping is – your very own virtual mall. This is how brands can take advantage. So, what is Google Shopping? It allows consumers to search for, compare, and shop for physical products across different retailers who have paid to advertise their products there. How can businesses use it? Businesses can list products on Google Shopping for free – initiated by Google to help with the impact of COVID-19 but it looks like that’s here to stay. We’ve used this feature to supplement our social acquisition strategy for one of our clients (where online sales is essential to their business). What are the benefits for brands using Google Shopping? People who click are more likely to purchase – those who see ads here are in the intent stage of their purchasing journey – goes without saying, they’re shopping Optimised visuals – unlike Google search ads, consumers can see the product title, price, and an image of the product when comparing items. The Mr Porter floral shirt, no way. The Hawes & Curtis shirt, I might be able to pull it off Better conversion-rate – when consumers click on the ads they go straight through to the product page, so it’s less likely they’ll get lost on the website. Simple = Better Less money wastage – when linked to a Google Merchant account, items that are out of stock will automatically not be served by Google Shopping ads. This means you won’t get that horrific feeling of spending £1k on a product that people can’t buy! Ohana – As Lilo from “Lilo & Stitch” said, Ohana means family and family means no one gets left behind. In non-Disney terms, Google Shopping allows you to group products together. You might want to implement ads with your best-selling floral shirts or product groups of muscle fit floral shirts (big win in my eyes). We’d then be able to see the revenue which results from which product group – leading to better consumer behavioural insights Google Shopping is becoming more and more influential in the ecommerce world, and it’s easy to see why. A simple user experience, potential to get in front of people who want to buy products, and expanding consumer insights for future online sales campaigns. Have questions? Want to know more detail? We’re here , come and chat. #ads #google #googleshopping #paidmedia
- What can marketers learn from lockdown V1?
“Now is the winter of our discontent…” The late Fifteenth century had many troubles, and Richard III’s reign certainly didn’t end in glory, but at least they didn’t have a global pandemic, eh? But, as Shakespeare wrote the history plays to inform his contemporaries (and please/embellish the Tudor dynasty), so we can use the learnings of lockdown v1 (as we shall term the UK’s experience March-Jun this year) to inform plans for winter and lockdown v2 (some of the country are already there, after all…). So, what are the broad lessons we can apply? People are seeking positivity – they want relief from reality, not reinforcement of it. Brands who focussed on this outperformed, across sectors (in engagement) Byron Sharp agrees – don’t lean into COVID-specific marketing Relatability really really mattered – focus on things people were (are) actually doing: home cooking, exercise, zoom, WFH… It wasn’t the time for aspiration or daydreaming. Don’t show luxury goods in Paris, in black tie Social media surged – and whilst engagement with content and escapism held up well, the big driver was P2P messaging and sharing. It replaced face to face contact. How do you reshape things to be sharable in private environments? Experiences and attitudes are not binary: for every person who likes not commuting, there’s another who craves an office. For every person who gains weight, there’s another who’s exercising more. Just as in ‘normal times’ it’s absurd to assume consumers have monolithic experiences, and this was demonstrated in reactions to communications which treated them as such If you want to make a big brand gesture, it’s got to be big. We struggled to identify anything which didn’t have a £1M+ value getting any meaningful recognition Scenario plan: we had no map earlier in the year, and everyone was in reactive mode. Now we do – we don’t have to knee jerk shut down, switch things off, and engage tactically. So: what if the status quo maintains, what if we go to full lockdown, what if we return to supply issues, what if… There’s opportunity in preparing where others fail to prepare We’ve struggled to find an example of a brand that continued marketing through the period who underperformed vs brands who switched off in the same category. Now this point risks looking incredibly self-serving – “turkeys don’t vote for Xmas” – but have you heard anyone say they regret communicating and maintaining their brand through that period? #lockdown #marketinglearnings #marketingtrends
- Principally important, how a client became one of the team – it’s all in the culture
Annabel tells us how she ended up joining OneFifty… So as social is our USP, I thought copying a current social trend would be the way to go… How it started… It began when a fellow founder of Advance Together, our micro political party, started looking for the hottest ‘young things’ to do our social. Claire did a Google search for companies based in the area – we wanted it to be a local company because, well, we were all about localism – and lo and behold there was OneFifty. What we needed was a company that could understand our values, our ideas and translate them across a variety of social platforms to the people that mattered. And it meant helping a small group of generally novice campaigners fed up with the status quo, who wanted to create the difference. It was critical that OneFifty needed to really get what we were trying to do: changing politics, which was no small feat. For Alex and Katie it was a challenge channeling those high expectations and our policy ideas into micro-targeted messages straight to the voters we needed to reach. And they needed to be thoughtful and sensitive to our area, still reeling from Grenfell and to our first time, nervous, candidates. And they were. We had a great campaign, we made our mark and it worked! The fact that statistically we could show that there was a positive relationship between votes for Advance and the amount people saw our content online proved social works. From that first experience I was impressed, the results themselves would have been enough, but I also enjoyed working with Alex, Katie and the broader team so much that I returned to use OneFifty again and again. Each campaign got larger, each requirement more exacting. We started in the local elections with 12 candidates and then moved to the national scene with a far bigger budget and considerable pressure to perform. And then in the 2019 General Election we were working in 78+ marginal seats with a complex array of different messages for ‘pools’ of voters in specific postcodes leading to a multitude of different websites. The last campaign required considerable attention to detail, very tight deadlines, exceptionally responsive team-work across continents and ungodly hours. Nothing like pressure to really understand how people tick – the fact that we came out on the other side still friends speaks volumes… In our campaigns I could see the results – data driven, intuition verified digital interactions means votes. The right social communications can create a difference and we can effect change for all types of organisations. That is compelling. There is a world of opportunity and potential with driving purposeful digital interactions. It is an enticing landscape, constantly changing, demanding attention and original thought. It is a perfect fit for someone, like me, who loves data, people and breaking boundaries! …And so how is it going? Well that all added up to be a really interesting proposition, alongside a culture that appeals, and so I’ve joined… making sure I can be an architect of what comes next.
- B2B Technology – what’s changed in 2020?
What a difference a year makes. And when that year’s 2020, the difference is even greater… How has this affected B2B technology topics? Privacy, security – what’s grown, and what’s faded? We have been tracking key B2B tech topics for 3 years now, and have identified key shifts, based on social data, in our latest research report. You can read it here , but here are the headlines: No surprise – digital workplaces have been a hot topic, accelerating from previous years Cities may have been quiet this year, but not when they’re smart – this continues to grow as a discussion topic Robotics picked up pace Fintech (finally) got consumer-orientated, shifting focus from tech providers to end-consumer applications Why does all this matter? Sure, it’s a lens on life, but it’s also actionable for organisations. What should you be discussing, where should you spend time connecting with buyers? What’s discussed, shared and clicked (in different ways) reflect priorities amongst decision-makers. It’s also about recognising that B2B tech shifts faster than some recognise – yes, there are multi-year trends (cloud, SaaS etc didn’t happen overnight) but things can also shift faster. Data privacy is a good example, which has declined markedly as a focus since GDPR implementation put it top of mind. Can you spot these things sooner? Rather than wait for a year, can you spot things before others? We believe so. Whilst this research looks at year-to-year shifts, if you want to incrementally win, digitally, we believe there is a competitive advantage in spotting things which are ‘pre-viral’ in their space. Chat to us to learn more: there is roughly a two-week ‘half-life for most B2B tech content, based on our analysis. So you have time to ‘win’, but not much, even if it could be the key to ABM (Account-Based Marketing) or social selling programmes… Download the research #b2b #research #tech
- What are algorithms?
What are algorithms? Algorithms. If it weren’t for COVID, they’d be claiming “most disliked” awards in the end of year round-ups. Surprising levels of dislike, considering they are around us daily, our entire lives. In recent times they’ve had particular focus around social media algorithms, and in academic rankings. If it’s got to that stage where it’s got awkward to admit you aren’t exactly sure what they are, here’s our handy introduction… What is an algorithm? Definition: “a process or set of rules to be followed in calculations or other problem-solving operations, especially by a computer”. Basically it’s how you decide how to sort information into an actionable series. Whether that’s what social media posts to show a user first, or who receives the highest grades, or perhaps most currently, which people are given a vaccine first… An algorithm is functionally uncontentious (life can’t exist without them) but morally contentious, as every algorithm is the product of decisions by its creators… and therefore their intentions, background and biases. When did they first appear? Well, they’ve always been present, ever since mankind recorded information. Arguably before that, if one includes the series of considerations our ancestors took over who ate the kill from the hunt first (weakest? Strongest? Highest stats?). A Persian dude in the 9th century gets credit. In the twentieth century, the concept had a fresh resurgence, beginning with a German gent. As ever, Wikipedia has a banging timeline of algorithms. Don’t tell us we don’t know to party. We know how to hook you up. When did algorithms start to matter so much? Well, without getting into social-cultural political theory, we’re going to point fingers at Ada Lovelace. Quite a badass herself, she broadly gave us computing machines (or the thing you’re reading this on). Machines getting involved in algorithms has really changed the game. Why? Some of it is just fear: why should a machine be more alarming than a person when it makes decisions? Arguably they’re more reliable. Other factors are more valid. We have vastly more information, and can sort it vastly faster. A newspaper editor used to decide between hundreds of potential stories for your edification – your social networks / Google now do the same but across billions of potential ‘stories’, and not even just daily – every time you refresh. So, there are more opportunities to influence, to share, to distort. Globalisation means algorithms are often determined by those outside your legal jurisdictions. Whether that’s for better or worse depends on both where you reside, but also your perspective. None the less, it is less predictable and controlled than in yore. Possibly most long-term significant is that machines (computers, for the layperson) are now able to self-train, meaning that whilst we set them off with the parameters of an algorithm to solve a particular problem, they then evolve based on what they find, using self-referencing instructions. After a while, no single person knows the algorithm. Facebook has hit this point. i.e. the algorithm is bigger than any single set of instructions. So, what? The fact you’re reading this at all is the consequence of multiple algorithms. Some, distantly, involve the basic fact the author has received certain educational and life opportunities, determined by the existence of algorithms, allowing them to write this content. More directly, they include the basic filtering ot the inbox/social feed/Google search which led you here, based on a complex series of algorithmic assessments of the most relevant content to meet your needs. Algorithms are themselves neutral. It’s our framing of them, management of them, and judgement of them which is subjective. There are as many algorithms as there are opinions. None of them are right – they just sit in a spectrum of ‘rightness’, based upon your personal framework. Give them a break. We need them.
- Habits: An Update
Habits. Tough to break, even harder to form. Yet they underpin much of our behaviours. Last year we analysed which habits were being made, lost, or just frozen due to enforced change from the pandemic. It’s a rare mass experiment in behaviour change. We’ve recently refreshed this research ( read it here ), so you can read more on what’s happened, and happening. The longer the pandemic alters behaviours, the greater the ‘stickiness’ of the new habits formed. In many cases what’s happened has been an acceleration of multi-year mega-trends – such as that towards wellness, or around digital collaboration technologies. Of particular note are the contradictions inherent in our choices. We’ve long known human beings aren’t rational, but our markedly increased exercise habits seem somewhat incongruous alongside our increased imbibing of alcohol… Equally, we can see plenty of evidence that people’s desire to travel is undimmed, as soon as they’re able, and comfortable. We will travel again, we will socialise again, but it might be interspersed with more online shopping, a quick 5km run, and a facetime with Gran, accompanied by another G&T… Overall UK lockdown 3 hasn’t seen major differences in habits from lockdown 1’s impacts. Largely we are just over the novelty of Zoom, even though we are using it, we aren’t discussing it as much. Thankfully quizzes were left long behind… So much changes, yet so much remains the same. We know what we like, and we like what we know.
- What it’s like to do an internship for a start up
Almost a year ago, Olivia joined us after graduating from Edinburgh Uni. As 2019 comes to a close, this is what she’s learned. OneFifty offers one of the most competitive internship programmes in the digital marketing sector, actually in the country (trust us, we have the Linkedin stats…). Many of the things I have learnt during the period of my 6 month internship, albeit only 2 months of this was as an intern with the following 4 months being within the role of a Junior Consultant, are lessons that will play a significant role in shaping my career and something I wanted to share. Whether you are years into your career, about to start or even thinking of applying for a role at OneFifty, entertain my musings and get involved – I’m interested in hearing what you have to say about these points as much as I am interested in sharing them… If you want to be the best, you need to surround yourself with the best. I have been lucky enough to be relatively good at the things I have tried. However, arriving at OneFifty made me feel as I have only felt once before when joining the Edinburgh University Performance Swimming Team: so incredibly out of my depth. I was suddenly surrounded by an incredibly talented and intelligent group of individuals and to be frank, it was insanely intimidating. As time has gone on, I have been nurtured by and learnt from these same individuals and when you’re learning from the best, you can’t be learning from any better… Be like a sponge. Honestly, soak it all up! I don’t think -in fact, I am relatively certain- that I have never learnt more in a similar time frame as I have during my first 6 months at OneFifty. I have a notebook from my first month at OneFifty in which I wrote down everything that was new. This notebook only lasted my first month because after this it was full and I realised from an environmental point of view, I needed to turn these notes digital. My sponge mindset has enabled me to learn and progress with OneFifty and be given increasingly high levels of responsibility as an acknowledgement of all that I have keenly absorbed. Work is hard. But, that’s what makes it so rewarding. I love working at OneFifty, but it is by no means easy. We produce excellent work for several clients every single day. How? Because we care, so we work hard for our clients to ensure we deliver the best. I am not work shy, I studied for an Ancient History degree at the University of Edinburgh whilst completing around 30 hours of swim training a week, but I would say my current working week is just as hard. Why? Responsibility. It’s not just about me anymore. I have a responsibility to my colleagues to deliver high calibre work every day so that we as a team can fulfil our responsibilities to our clients. But, when work is hard, the reward is greater. Speak up. When working in an office, it is important to speak up whether that be for a personal reason or just within general office chatter. Being a part of what you’re working within will provide a greater sense of purpose because you feel as if you’re part of it, a piece of the bigger jigsaw. But, speaking up also has a far more pragmatic purpose to it: if you’re not speaking up about something, people might not know about it. If they don’t know, they can’t help! Whether that be that you are going through something personally, you can’t meet deadlines due to workload or even something trivial such as having different snack preferences to that currently on offer in the office (a frequent point of discussion within our office…). If you’re not voicing it, people can’t hear it and if they’re not hearing it, they can’t do anything about it. I could keep writing, but the lessons learnt within the first six months of my career have been countless, and invaluable. I have been set up for my career in ways that have outstripped those that I could have ever imagined. I hope you’ve found this read interesting, perhaps even thought-provoking and for those that are interested in how I am getting on with the whole working girl part of my life, I hope it has been satisfyingly informative. Now, over to you, what are the most important lessons you have learnt in your career so far? #interns #internships
- TikTok and UK politics
Was the biggest shock last week that Corbyn was sent packing by such a margin, OR that some people made TikToks about the election? Don’t worry, I’m not going to stretch credulity and claim it was the latter. BUT, there were the signs of something meaningful for the years to come. TikTok is experiencing the heady combination of both serious user growth AND also the sort of cult-usage which marked out Twitter and Vine back in their early days. Instagram, despite being a juggernaut, never quite had the explosive meme content which allows you to spot platforms going hyper. Snapchat never quite made it happen (maybe it yet will: spoiler – it won’t). So what was happening? Well, a summary of key things we picked up: Boris beat Corbyn for interest. Note interest and support are not neccessarily the same, but as measured by views on hashtags, the blonde bombshell edged it The finest traditions of politicial satire were alive and well in content formats Policy featured surprisingly highly There were some kids who back the Tories. Seriously The best performing were funny, not angry. Angry, ranty TikToks (this time round firmly belonging to Corbyn-backers) routinely delivered fewer relative engagements than those using satire to make their point Personalities worked – i.e. people transferring typical celeb-fandom tropes to politicians Scale-wise, TikTok was hardly blowing up with election fever. That being said, for a relatively nascent platform, it had some scale, delivering impressions in the millions. Certainly showing more political tone than Instagram, I’d pick it to be a feature of issues-based campaigning over the next few years #election #politics #tiktok #trends
- Fact over fiction: digital campaigning in a post Cambridge Analytica world
Our co-founder, Alex, recently wrote a blog for the brilliant people over at comms consultancy, Fourteen Forty, about the impact of digital campaigning on the UK election. Head over to their blog to read the full piece. “Covfefe”. Even typos can structure a news cycle, when you’re a tweeting president. Such is the impact of digital tools on our political discourse, strategy and tactics, that the 2019 general election looks set to be the first principally digitally driven UK campaign. This is against a backdrop of allegations of foreign interference, illegality and general mania about anything involving the word ‘data’. But how did we get here, and what can it point to about how we shape a better political future? Read on…











